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Payroll

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Payroll

About this service

Payroll should not become a weekly scramble between timesheets, rosters, award rates and changing staff hours.

InfyWorx provides outsourced payroll services for hospitality businesses that need payroll processed accurately and on time. We handle the payroll administration around employee hours, penalties, super, Single Touch Payroll (STP) and leave accruals, with a focus on the requirements of hospitality teams.

Whether you operate a hotel, restaurant, function venue or other hospitality business, we help take payroll processing off your internal team’s workload so they can focus on running the operation.


What does an outsourced payroll service cover?

Payroll covers much more than transferring wages to employees.

Hospitality payroll can involve changing rosters, casual employees, different hours, penalty rates, leave accruals and super obligations. Getting one part wrong can create extra work for your finance or management team and frustration for employees.

Our outsourced payroll service is built around the regular processing and administration required to keep your payroll moving accurately and on schedule.


How does hospitality payroll work?

Hospitality payroll can be more complex than a standard Monday-to-Friday payroll because employee hours and working patterns can change from week to week.

Timesheets and roster information need to be processed correctly, applicable penalties need to be considered, and payroll records need to support the required reporting and employee entitlements.

We work with your payroll information and agreed processes to keep each pay cycle organised and give your business a clear payroll workflow.



What's included

  • Timesheet processing: Employee hours and submitted timesheet information processed as part of the agreed payroll cycle.
  • Payroll calculations: Regular wages and applicable payroll components processed according to the information provided and agreed payroll requirements.
  • Penalty rate processing: Hospitality penalty information reviewed and processed as required under the applicable award or employment arrangements.
  • Superannuation processing: Superannuation information included as part of the payroll process and prepared for the required payment and reporting workflow.
  • Single Touch Payroll (STP): Payroll information processed through the relevant STP requirements as part of the payroll cycle.
  • Leave accruals: Employee leave accrual information maintained and incorporated into payroll processing.
  • Hospitality payroll support: Payroll processes structured around the realities of hospitality teams, including changing hours, casual staff and variable rosters.
  • Payroll records: Payroll information maintained in an organised format so your business has a clear record of processed pay cycles.
  • Payroll issue handling: Payroll queries and discrepancies identified during processing and communicated so they can be resolved before they become recurring problems.
  • Employee payroll information: Relevant payroll information prepared and processed consistently for employees across each pay cycle.
  • Payroll reporting: Agreed payroll reports and information provided to support your internal finance and management processes.
  • Communication and support: A clear contact for payroll-related questions, changes and issues rather than leaving your team to manage the process alone.

Effectiveness

Payroll runs without taking over your week

Payroll is repetitive, time-sensitive work. Outsourcing the process gives your internal team more time to focus on the operation instead of chasing timesheets and checking payroll administration.

Hospitality-specific complexity is accounted for

Hospitality teams can have casual employees, changing rosters, different working hours and penalty requirements. A payroll process needs to account for those realities rather than treating every employee the same.

Employees get paid accurately and on time

Payroll errors are noticed immediately by employees. A consistent process helps reduce avoidable mistakes and keeps each pay cycle moving to schedule.

Fewer manual payroll headaches

Collecting timesheets, checking changes, processing leave and managing payroll information can create a lot of administration. Outsourcing gives your team a defined process and a dedicated point of support.

Clearer payroll records

Consistent payroll processing makes it easier to understand what has been processed, identify discrepancies and maintain the information your business needs for ongoing payroll administration.

Scale payroll support as your team changes

Hospitality businesses can grow quickly or experience seasonal changes in staffing. Outsourced payroll support allows the administration to scale with the size and complexity of your team.

Payroll support built around hospitality

Hospitality payroll has its own operational pressures. Staff hours can change, rosters can move and penalty considerations can make payroll more involved than simply processing a standard salary. We build the payroll workflow around your business and the information your team provides, helping keep each pay cycle organised and consistent.

One contact instead of chasing payroll issues

You get a clear point of contact for payroll questions, changes and issues. That means your managers and internal finance team have somewhere to go when something needs checking.

How it works

  1. Understand your payroll setup

    We review your business structure, employee types, payroll frequency, existing payroll process and the information required to run each pay cycle.

  2. Agree the payroll scope

    We establish what is included in the outsourced payroll service, including timesheets, penalties, super, STP, leave accruals and agreed reporting requirements.

  3. Set up the payroll workflow

    Your payroll information, employee data and agreed processes are organised so the team knows what information is required and when it needs to be provided.

  4. Process each pay cycle

    Timesheets and relevant payroll information are reviewed and processed according to the agreed payroll schedule and requirements.

  5. Check and report

    Payroll information is checked as part of the agreed process, with discrepancies or missing information identified and communicated before they create avoidable issues.

  6. Review and adjust

    As your team, roster patterns or payroll requirements change, we review the workflow and adjust the agreed support so it continues to fit your business.

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