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A night auditor closes your trading day, balances the numbers and runs the front desk while everyone else sleeps. InfyWorx provides experienced, background-checked night auditors to hotels, resorts and serviced apartments across Australia. Cover a single shift, a run of leave or an ongoing overnight roster.
They run the end of day process in your PMS, post room and tax charges, and balance revenue against payments taken during the day. They also work the front desk overnight, handling late arrivals, guest issues and wake-up calls. Most nights they are the only staff member on the property.
Book one when your night audit is being run by a day staff member on a double, or when reconciliation errors keep landing on your finance team in the morning. Annual leave, resignations and long weekends are the usual triggers. Overnight roles are the hardest to fill internally and the most costly to leave uncovered.
An experienced auditor finds the variance overnight and fixes it. Your finance team starts the day with clean numbers instead of an investigation.
Covering audit with a day receptionist on a double shift is expensive and unsustainable. It also puts your least-rested person in charge of your most detailed task.
Late flights, lockouts and noisy neighbours do not wait for business hours. A capable auditor handles them calmly and keeps the incident out of your reviews.
Night audit is one of the hardest hotel roles to hire for and one of the highest turnover. We supply from a pool that already works these hours by choice.
Correct posting, documented incidents and consistent reporting hold up when your owners, auditors or franchisor come looking.
Regular walkarounds and access checks reduce your overnight risk. Someone alert is on site, not just a phone number on a sign.
We speak with your Front Office Manager or Rooms Division Manager about room count, PMS in use, audit start time, reporting requirements and whether the role is sole charge.
We select from staff with proven night audit experience. Every candidate has verified work rights, a police check, checked references and confirmed overnight availability.
They are briefed on your PMS workflow, audit checklist, reporting distribution list, emergency procedures, on-call escalation and cash handling rules.
On time, uniform-compliant and confident on your system. No hand-holding and no calling your manager at 3am to ask where the flash report goes.
Your account manager reviews balancing accuracy, punctuality and handover quality with your Front Office Manager. If the fit is not right, we replace them.
Add cover for leave, long weekends, conference periods and public holidays, then scale back when your permanent auditor returns.
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