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A houseman keeps your housekeeping floor supplied so your room attendants can stay in the rooms. InfyWorx provides trained, background-checked housemen to hotels, resorts and serviced apartments across Australia. Book one shift, a busy season or ongoing cover.
A houseman handles linen runs, rubbish removal, pantry restocking and departure room stripping. They also take on the heavy jobs, like rollaway beds, cots, mattresses and furniture moves. Most of the work happens where guests never look, which is exactly the point.
Book one when linen bags are piling up in corridors, floor pantries run dry by mid-morning, or your attendants spend more time fetching stock than cleaning. Peak occupancy, conference weeks and school holidays are the usual triggers. One houseman per floor block is often enough to pull the department back on schedule.
When someone else handles linen and rubbish, room attendants stay in rooms. Most properties see credits per attendant improve within the first fortnight. Same team, more output.
Linen bags, mattresses and rollaways cause a large share of housekeeping injuries. Our housemen are trained in safe manual handling and team lifting. That protects your people and your workers compensation record.
Guests notice linen bags in hallways. They mention it in reviews. A houseman clears that before it becomes a comment on Google or Booking.com.
Occupancy moves. Your fixed payroll should not have to. Scale housemen up for conference weeks and school holidays, then scale back when the property quietens down.
Your housekeeping supervisors should be inspecting rooms and coaching attendants. Not shifting furniture. Freeing them up lifts quality across the whole floor.
Sick calls happen, usually on the worst possible morning. We fill the gap so the department is not starting the day already behind.
We speak with your Executive Housekeeper or Housekeeping Manager about room count, floor layout, linen system, chute access and daily volume. Ten minutes on the phone is usually enough to size the requirement properly.
We select housemen from our vetted pool based on your property type and shift pattern. Every candidate has verified work rights, a police check, checked references and proven hotel experience.
Staff are briefed on your floor plan, service lift access, linen par levels, chemical handling, key security and guest privacy rules. They also complete your WHS and manual handling induction so nothing is left to guesswork.
Uniform-compliant, on time, and at your morning briefing with everyone else. No hand-holding required and no half-day spent explaining where the linen room is.
Your account manager tracks attendance, punctuality and performance, and checks in with your supervisors regularly. If someone is not the right fit, we replace them. Simple as that.
Adjust numbers through the platform as occupancy shifts. Add cover for a conference week, drop back after peak season, book emergency shifts when a call-out lands.
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